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Bank of America

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Safe Deposit Box

Frequently asked questions

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To inquire about opening a new safe deposit box, please visit your nearest financial center.

You can schedule an appointment with an associate at your local financial center for a day and time that work best for you.

Schedule an appointment with an associate at your local financial center for a day and time that work best for you or call us at 800-432-1000 (Mon-Fri 8 a.m.-11 p.m. or Sat-Sun 8 a.m. -8 p.m., all times ET). Outside the U.S. call 1-315-724-4022 (international collect; cell phone roaming charges may apply).

Safe Deposit Box Account Rules and Regulations (PDF) (PDF, requires Adobe Reader)

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Phone number: 844-375-7028

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